Connected Systems for Luxury Commerce
Skywire designs robust, maintainable integrations for complex luxury retail operations, from product configuration and global fulfilment to white-glove service workflows.
Connecting your technology ecosystem
Modern luxury commerce can depend on many connected systems, from ERP and inventory management to CRM, payments and logistics. The quality of those connections affects internal operations and the customer experience.
Skywire designs and builds integration layers that connect platforms, data and workflows. Our work supports the complexity of luxury retail operations, including bespoke product configurations, global fulfilment and white-glove service models.
Built for reliability
Integration failures can affect revenue, operations and customer trust.
We design integrations with error handling, retry logic, monitoring and alerting to help systems recover and keep data aligned when an individual service experiences an issue.
Detailed logging and audit trails provide operations teams with visibility into data flows and help them investigate exceptions across the technology ecosystem.
Integration expertise
ERP & Finance
- SAP
- Microsoft Dynamics
- NetSuite
- Sage
- Xero
CRM & Marketing
- Salesforce
- HubSpot
- Klaviyo
- Emarsys
- Braze
Operations
- Warehouse management
- Order management
- PIM / DAM
- Inventory sync
Payments & Logistics
- Stripe
- Adyen
- PayPal
- Global-e
- DHL / FedEx
What our clients say
“The team brought exceptional expertise, commitment and creativity to every stage of the process.”
Jade Forrester Canary Wharf Group
Frequently Asked
What integration approaches do you use?
We use a range of approaches depending on the systems involved: REST and GraphQL APIs, webhooks, message queues (such as RabbitMQ or AWS SQS), and middleware platforms like Celigo or custom-built integration layers. We select the approach that best balances reliability, performance, and maintainability.
How do you handle data mapping between systems?
We build custom data transformation layers that map fields between systems, handle edge cases, and validate data integrity. For luxury brands with complex product catalogues (materials, colourways, sizing), this mapping work is especially critical.
Can you integrate with legacy systems?
Yes. We regularly integrate modern platforms with legacy ERP systems, custom databases, and proprietary software. Where direct API access is not available, we use middleware, file-based integrations, or custom adapters to bridge the gap.
What happens when an integration fails?
Our integrations include automated retry logic, dead-letter queues for failed messages, real-time monitoring, and alerting. When issues occur, they are detected immediately and your team is notified with clear diagnostic information to resolve them quickly.
Discuss systems integrations with Skywire.
Contact us