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Marketing + Growth

AI-Powered Ads: The bespoke edge in luxury marketing

Simon Hall , Strategy Director

Luxury marketing has always been about more than visibility: it’s about crafting experiences that feel personal, rare, and meaningful. 

OpenAI’s recent announcement, then, that it would start running ads on ChatGPT, presents a clear opportunity to do just that.

AI-Powered Ads: A challenge, or an opportunity?

The recent announcement that ChatGPT will begin testing AI-powered ads marks a notable shift in the way brands might engage audiences. 

In traditional advertising, targeting is definitely a factor, but it’s often broad and static - it predominantly relies on demographics or past behaviour rather than the moment-to-moment context of the user’s engagement. 

AI-driven ads have the potential to be contextual, precise, and personalised. They appear within a user’s interaction with the AI in ways that are designed to feel helpful, not intrusive - serving suggestions that are relevant to the conversation, clearly separated from the AI’s responses, and sensitive to context.

This represents a real opportunity for luxury brands, as it gives them an opportunity to connect with their audiences in a way that anticipates individual preferences and delivers the right story to the right person at the right moment. 

At Skywire, we see several aspects of AI-powered advertising that clearly set it apart from traditional formats:

  • Contextual Relevance: Ads are served based on the conversation or content the user is engaging with, making them more meaningful and less disruptive.
  • Separation from Core Content: Platforms like ChatGPT are clear that AI-generated responses remain independent of ads, preserving trust and credibility.
  • Audience Sensitivity: Ads are not shown on sensitive topics or to underage users, reflecting the discretion expected in luxury contexts.
  • Learning Over Time: AI can refine its recommendations based on interactions, creating a more seamless and bespoke experience for each user.

And beyond these technical advantages, the introduction of AI-powered advertising signals a shift in mindset for luxury brands. It’s no longer just about reaching people; it’s about engaging them thoughtfully. 

As we know, luxury consumers are increasingly turned off by traditional push marketing. AI gives every interaction the opportunity to provide value, anticipate desires, and create moments that feel carefully curated, rather than pushed.

How do I integrate LLM-based ads into my marketing mix?

If you were to ask me today, I’d say that the greatest challenge - and also, opportunity - that luxury brands looking to optimise for LLM-based ads and recommendations face is to integrate AI without diluting brand integrity. High-end consumers expect discretion, refinement, and subtlety, and balancing this with new technology requires care.

The key is to ensure that every AI-driven touchpoint maintains the brand’s voice and values. Thoughtful integration allows automated suggestions to feel consistent with the refinement and exclusivity that luxury audiences expect, creating interactions that feel bespoke rather than mechanical.

At Skywire, we always suggest that luxury brands begin by optimising their content so that AI truly understands the story they want to tell. I’ve previously written an article exploring strategies for success in greater detail, and later this year, we’re hosting a recorded masterclass on the topic!

Once content is optimised, AI can analyse the context of a conversation or interaction to deliver suggestions that feel personal and intuitive. Over time, these recommendations refine themselves, learning from engagement patterns to anticipate audience desires, creating experiences that are tailored, timely, and thoughtful, all without ever compromising discretion.

After all, AI should not be thought of as a replacement for the craftsmanship, storytelling, and intuition that define luxury marketing, but rather a tool by which to amplify them. When applied thoughtfully, LLM-based recommendations and AI-powered ads allow brands to deliver experiences that are precise, personalised, and perfectly timed, without ever compromising discretion or elegance.

How can AI help my luxury brand get discovered?

AI won’t completely dominate the future of the luxury marketing space - but it is a powerful next step in a tradition of thoughtful, considered engagement, offering the potential to connect with audiences in ways that feel bespoke, meaningful, and memorable.

If you’d like to explore how AI can elevate your brand’s digital experiences while maintaining the refinement your audience expects, take part in our upcoming masterclass or get in touch with Skywire for a personalised consultation.

Simon Hall

About the Author

Simon Hall Strategy Director

Simon is the former director of digital at La Perla and Agent Provocateur. Skywire merged with his strategy consultancy in 2020, and he now focuses on strategy, growth, and new client initiatives, working with clients such as Canary Wharf Group, Vertus Edit, Iles Formula, Eto Wines and many more.